Delivery Information
At Ceylon Leather Lab, we strive to deliver your premium leather wallets quickly and safely.
- Processing Time: All orders are carefully prepared and shipped within 1–2 business days.
- Delivery Time (Sri Lanka): Most orders arrive within 5–7 business days.
- International Delivery: Orders outside Sri Lanka typically arrive within 10–15 business days, depending on customs and your location.
- Order Tracking: Once your order is shipped, you will receive a tracking number to follow your package until it reaches you.
Note: Delivery times may vary during peak seasons or due to unforeseen circumstances, but we always aim to get your order to you as quickly as possible.
Return & Exchange Policy
We want you to be completely satisfied with your purchase.
- Eligibility: Returns or exchanges are accepted within 7 days of receiving your order.
- Condition: The product must be unused, in original condition, and include all tags or packaging.
- Return Process:
- Contact us at info@ceylonleatherlab.com with your order number and reason for return.
- We will provide instructions for returning your wallet.
- Refunds: Once we receive and inspect your return, we will process a refund within 5–7 business days to your original payment method.
- Exchanges: If you prefer a different style or color, we’ll be happy to send an exchange instead of a refund.
Need Help?
If you have any questions about delivery or returns, our friendly support team is here to help!
📧 Email: info@ceylonleatherlab.com
📞 Phone: +94 77 859 7209